Swipely AI ("we," "us," or "our") operates www.swipely.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address, password (encrypted), name, and profile details when you register.
Profile Data: Profile images (uploaded or AI-generated), nickname, preferences, and settings.
Communication Data: Messages and conversations with AI characters.
Payment Information: Billing details for premium subscriptions (processed securely by third-party payment providers).
Age Verification: Confirmation that you are 18 years of age or older.

1.2 Information Collected Automatically

Usage Data: Swipe history, interaction patterns, feature usage, and session duration.
Device Information: Browser type, operating system, device identifiers, and IP address.
Cookies and Tracking: We use cookies and similar technologies to maintain sessions and improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, operate, and maintain the Service.
Personalization: To customize AI character responses and recommendations based on your preferences.
AI Memory: To enable AI companions to remember conversation context and user preferences within matches.
Account Management: To manage your account, subscriptions, and support requests.
Safety & Security: To detect, prevent, and address fraud, abuse, and security issues.
Service Improvement: To analyze usage patterns and improve our AI models and features.
Communications: To send important service-related notifications (not marketing without consent).

3. AI-Generated Content

All character profiles, conversations, and images are generated by artificial intelligence.
Conversation data may be used to improve AI response quality and personalization.
AI-generated images are created dynamically and stored as part of your chat history.
We do not use your conversations to train public AI models or share them with third parties for their own purposes.
AI memory data (stored preferences and context) is specific to your matches and can be managed in your settings.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in these circumstances:

Service Providers: With trusted third-party providers who assist in operating our Service (hosting, payment processing, AI generation), bound by confidentiality agreements.
Legal Requirements: When required by law, court order, or government request.
Safety: To protect the rights, safety, and property of Swipely AI, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Third-Party Services

We use the following categories of third-party services:

AI Providers: For generating character responses and images (data is processed per their privacy policies but not retained for their own training purposes).
Authentication: Google OAuth for login (subject to Google's Privacy Policy).
Payment Processing: Secure payment processors for subscription management.
Cloud Hosting: For data storage and service infrastructure.

6. Data Security

We implement industry-standard security measures including encryption (TLS/SSL), secure password hashing, and access controls.
We regularly review and update our security practices.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service.
Chat history and AI memories are retained to maintain your experience across sessions.
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
Some aggregated, anonymized data may be retained for analytics purposes.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate personal data.
Deletion: Request deletion of your account and associated data.
Data Portability: Request your data in a portable format.
Objection: Object to certain processing of your data.
Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise these rights, contact us at the email address below.

9. Children's Privacy

The Service is strictly for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected data from a minor, we will delete it immediately. If you believe a minor has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information below.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the GDPR including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing is consent (for account creation) and legitimate interest (for service operation and improvement). Contact us to exercise your rights.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

[email protected]

Swipely AI
www.swipely.ai